The Power Of Personalization: Keys To Customer Satisfaction With Eric Melchor

Special guest Eric Melchor is Personalization Geek for OptiMonk. He has gone from 0-40,000 users in just a few years and have over 500 five-star ratings on Shopify. OptiMonk’s mission is to empower the average online business with Amazon-like personalization superpowers. This episode discusses the changing consumer preferences and the importance of personalization for businesses. […]