FAQ
Video and livestream are shoppable on your site, a blog, email, SMS, a 3rd party webpage, and now also shoppable on social media too (Instagram, Facebook, Youtube)! It’s your data, your ecommerce, your inventory.
Each video become an extension of your ecommerce with in video checkout.
Yes! We currently support Facebook, Youtube and Instagram.
For livestream, when your live goes on, you can connect your social media handle, and we will push a link with your content that will make the all experience shoppable.
eStreamly offer various payment solutions
Shoppers can pay with credit or debit cards via Apple Pay, Google Pay…
Potentially. We work with extremely talented, professional on-camera talent experienced in livestream selling.
We also have built over the year a network of video commerce experts that can support you through your journey.
We love our customers, and we support them however they need. Join our community of expert and let’s grow together.
Do you prefer a complete hands-on experience? From content discussion, to promotion recommendations to live sales training, we have programs that can support your needs. Our team is a group of passionate people that can’t wait to work with you.
It takes 3-5 business days
Unless you need white gloves services or have a custom commerce environment, we don’t charge onboarding fees.
Yes, you can easily customize the player to fit your brand identity.
Our checkout is flexible and can customize the experience to your needs.
We are not storing any critical consumer information. All payment information is encrypted at the time of input. We leverage your platform or processor tokenization & forms to insure maximum security.
The shopping experience happen on social media. Shopper is not redirected to your site. eStreamly technology is very different from most players because the payment & cart is on the video itself. We created a cart on the video. Shoppers payment will be approved by your payment processor existing payment railway. All data is tokenized for maximum security. Once transaction return validated, we automatically push the order to your ecommerce that will trigger all automation you already have set up. When transaction is completed, shoppers can continue watching, buy more or continue their journey on social media.
It’s your customers, your data. You own and have full control over transactions and each viewer’s information.
You are. Videos are an extension of your ecommerce
Yes, operating rules of your ecommerce are followed.
Yes it is, we actually don’t store sensitive information and tokenize data for maximum security. We also do regular security audit, feel free to ask.
We recommend creating events of 30 minutes minimum as we see pick of audience typically after 20 minutes. Our data also show that on average, shoppers spend 8 minutes watching a live event. The more engaging your content is, the longer the audience will stay and take action.
It is good practice to regularly (+/- 10 minutes) reintroduce yourself, your product and what’s special about this event. We had a great podcast episode on this topic with a former QVC host.
We love our customers, and we support them however they need. Join our community of expert and let’s grow together.
Do you prefer a complete hands-on experience? From content discussion, to promotion recommendations to live sales training, we have programs that can support your needs. Our team is a group of passionate people that can’t wait to work with you.
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eStreamly enables shoppable livestreams & videos across platforms, including your website, social media, SMS, emails… Video become a direct ecommerce extension with in-video checkout, boasting a 10-15% conversion rate. Fast and reliable, it’s your payment, your inventory, your ecommerce.